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Ask a new question. I try to open attachments from hotmail account and click to download attachment the web page will go ‘this site cant be reached’ i then need to reload but the same happens We understand that you’re experiencing issues when opening attachments from your Hotmail account.
For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Hi I access hotmail on an Ipad air but last night I was on a laptop running on Windows The browser I use is Google chrome.
The type of attachments are jpg, pdf etc. Appreciate the details, Neil. Does this issue happen on both of your laptop and your iPad? Also, have you tried to use a different browser such as Microsoft Edge or Internet Explorer and check if the issue persists? Don’t listen to the Microsoft employes who continue to blame it on the browser you are using.
They have no clue about their own software. It sounds like your Primary email on your account is set to a third party email and not the outlook. It’s a bug in their software that has been there for over 16 months since they first moved all of the Hotmail users over to the Exchanged based Outlook.
Please see my post here on how to correct it and notice that part that it might take 24 hours to start working once you do change your primary email address. And don’t feel bad if you do move to GMail or some other sofware.
This is just the start of the numerous bugs that were introduced in the “Upgrade” to Outlook. The decade old Hotmail was rock solid software compared to this new junk that Microsoft released and still hasn’t fixed after 16 months or more.
Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Jennifer Bri Microsoft Agent. Hello Neil, We understand that you’re experiencing issues when opening attachments from your Hotmail account.
For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below: How do you access your Hotmail account? If you are accessing it through a browser, which one are you using? Have you tried a different browser aside from the one that you are using and try to send attachments? Which type of files do you attach in your Hotmail account? Does this issue happen regardless of the type of attachment? We’ll be waiting for your response so we can further assist you.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Jennifer Bri’s post on August 15, Neil Forbes. In reply to neilforbes’s post on August 15, Keep us posted and we’ll be glad to assist you further.
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Outlook on Desktop – Download – Full Specifications
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New Outlook Hotmail Connector released today | Microsoft Blog.Download Hotmail email messages and store on your computer
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